Terms of Service | Vellunox

1. Acceptance of Terms

By accessing or using Vellunox's services, website, applications, or any other products (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.

These Terms constitute a legally binding agreement between you and Vellunox Technologies Inc, a Delaware corporation ("Vellunox," "we," "us," or "our"), operating through its subsidiaries including Vellunox LLC.

2. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that:

You are at least 18 years of age
You have the legal capacity to enter into these Terms
You are not prohibited from using our Services under any applicable law
If using on behalf of an organization, you have authority to bind that organization

3. Account Registration

To access certain features, you must create an account. When registering, you agree to:

Provide accurate, current, and complete information
Maintain the security of your account credentials
Notify us immediately of any unauthorized access
Be responsible for all activities under your account
Not share your account with others

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Description of Services

Vellunox provides an AI-powered platform including but not limited to:

AI Assistants: Aria, Ava, and Lucas - intelligent assistants for various tasks
Business Automation: Workflow automation, document processing, scheduling
Document Management: VXN DocSign, legal documents, contracts
Productivity Tools: VXN Docs, Sheets, Slides, and more
Avatar Creation: AI-generated avatars and virtual assistants

Services may be modified, updated, expanded, or discontinued at our discretion with reasonable notice.

5. Pricing and Payment

Subscription Plans: Paid services are billed according to the pricing plan selected (monthly or annual). Current pricing is available at /pricing.

Founders Program: Special lifetime pricing is available through our Founders Program. Founders Program benefits are non-transferable.

VLX Tokens: Our digital currency (1 VLX = $0.10 USD) can be used for services. Tokens are non-refundable and never expire.

Changes: We reserve the right to change pricing with 30 days notice. Existing subscribers will be notified before changes affect them.

💝 Charitable Giving: 5% of all revenue is donated to St. Jude Children's Research Hospital and United Way Worldwide.

6. Refunds and Cancellations

Please see our Refund Policy for complete details. Key points:

Founders Program purchases are non-refundable
Monthly subscriptions can be cancelled anytime (no refunds for partial periods)
Refund requests require RMA Ops AI Team approval
VLX tokens are non-refundable

7. Intellectual Property

All content, features, and functionality of our Services—including text, graphics, logos, icons, images, audio, video, software, and code—are owned by Vellunox LLC and protected by United States and international intellectual property laws.

You may not copy, modify, distribute, sell, or create derivative works without our express written permission.

8. User Content

You retain ownership of content you submit to our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, store, and process your content solely to provide our Services.

You represent that you have the right to submit such content and that it does not violate any third-party rights or applicable laws.

9. Prohibited Conduct

You agree NOT to:

Violate any applicable laws or regulations
Infringe any intellectual property rights
Transmit malware, viruses, or harmful code
Attempt unauthorized access to our systems
Use our Services for illegal activities
Harass, threaten, or harm other users
Impersonate others or misrepresent your identity
Interfere with or disrupt our Services
Attempt to extract training data or AI models
Use our AI to generate illegal or harmful content

See our Acceptable Use Policy for complete guidelines.

10. Termination

We may suspend or terminate your access for violation of these Terms, illegal activity, or for any reason with notice. You may terminate your account at any time through your account settings.

Upon termination:

Your right to use our Services ceases immediately
We may delete your data after a reasonable retention period
Provisions that should survive termination will remain in effect

11. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

We do not warrant that our Services will be uninterrupted, error-free, or completely secure. AI-generated content may contain errors and should be reviewed before use.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELLUNOX LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

13. Indemnification

You agree to indemnify, defend, and hold harmless Vellunox LLC, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

Your use of our Services
Your violation of these Terms
Your violation of any third-party rights
Your content submitted to our Services

14. Dispute Resolution

Arbitration: Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association (AAA) rules. Arbitration will take place in Delaware or via video conference.

Class Action Waiver: You waive your right to participate in class action lawsuits or class-wide arbitration.

Small Claims: Either party may bring qualifying claims in small claims court.

Exceptions: Nothing prevents either party from seeking injunctive relief for intellectual property violations.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

16. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via:

Email to your registered address
Prominent notice on our website
In-app notification

Continued use of our Services after changes constitutes acceptance. If you disagree with changes, you must stop using our Services.

17. General Provisions

Entire Agreement: These Terms, along with our Privacy Policy and other policies, constitute the entire agreement between you and Vellunox.

Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.

Waiver: Failure to enforce any right or provision does not constitute a waiver.

Assignment: You may not assign these Terms without our consent. We may assign our rights freely.

18. Contact Information

For questions about these Terms, contact us at:

Vellunox Technologies Inc
850 New Burton Rd #201
Dover, DE 19904
United States

Operating Address:
1857 Badger Ct., Arkdale, WI 54613

Email: legal@vellunox.com
Support: support@vellunox.com